Privacy Policy

This Privacy Policy explains how we collect, hold, use, disclose and protect your personal information. 

Your choice: Please read this privacy policy carefully. If you provide personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect our ability to provide our services to you and your use of our services.

Kaleidoscope Mind & Body Coaching with Penelope , respects your right to privacy and understands that protecting your personal information is important.

We comply with the New Zealand Privacy Act 2020 (Privacy Act) when collection and use of personal information: 

We may collect, hold, use and disclose personal information for the following purposes:

• To enable you to access and use our Services;

• To provide our Services to you, including to send you the digital goods you purchased or agreed to receive from us;

• To manage your appointments including rescheduling and cancellation;

• To contact and communicate with you about our services;

• For internal record keeping, administrative, invoicing and billing purposes;

• For analytics, market research and business development, including to operate and improve our services, and associated applications;

• For advertising and marketing, including to send you promotional information about our products and services and information that we consider may be of interest to you;

• We may disclose personal information to third party service providers for the purpose of enabling them to provide their services, to us, including (without limitation) IT service providers, data storage, web-hosting and server providers (e.g. website and e-mail; in case of mail server issues we might use a Gmail account for communication), accounting service provider (e.g. we may use a third party supplier for our accounting), debt collectors, couriers, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;

• Our employees, contractors and/or related entities;

• To comply with our legal obligations and resolve any disputes that we may have; with courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;

• Courts, tribunals, regulatory authorities and law enforcement officers, as required or authorised by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and

• If otherwise required or authorised by law.

• Your rights and controlling your personal information

• Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

• Restrict and unsubscribe: To object to processing for direct marketing/unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

• Access and Correction: Subject to certain grounds for refusal set out in the Privacy Act, you may request access to, and correction of, the personal information that we hold about you. Please contact us using the details below. We will deal with your request in accordance with the Privacy Act.

• Retention: We will not keep your personal information for longer than is required for the purposes for which your personal information may lawfully be used.

• Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint.

• Website related privacy notes

• Storage and security

• We are committed to ensuring that the personal information we collect is secure. We have put in place suitable physical, electronic and managerial procedures, to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

• While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk.

• We may use cookies on our online Services from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do recognise you when you return to our online services and allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our online Services with personal information, this information may be linked to the data stored in the cookie.

• You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our online Services. For our Cookie Policy click here.

• reCAPTCHA security and privacy

• Google has a tool called reCAPTCHA — it protects websites from spam and abuse.

• The forms on this website may be protected by Google’s reCAPTCHA and its:

• privacy policy, terms of service, analytics.

• The website will be registered to Google search engine. We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic.

• Embedded content from other websites

• Posts and pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

• These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

• Social share buttons

• On this website we use ‘social share buttons’ that enable visitors to share pages from our website to their social media pages. When sharing our pages to social media platforms these social media platforms’ privacy policy and conditions of use apply to you. Please take time to read them.

• Links to other websites

• Amendments

• We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.

• For any questions or notices, please contact us at: Kaliedoscope Mind Life Coaching with Penelope

• Thanks to LegalVision New Zealand for the Privacy Policy template